1. Requested shipping
Choose an accurate recipient address or confirm it with us later. The country list does not promise a rate or guaranteed delivery. A requested dispatch date is not agreed until expressly confirmed. Dispatch and arrival dates are different.
2. Saved snapshot
Submitting an enquiry copies the selected address version. Later editing or removing the address in the account does not alter that snapshot. Request necessary changes in the conversation; changes cannot be promised, particularly after handover to a carrier.
3. Problems and direct delivery
Report loss, damage or delivery issues with the reference and available evidence. Direct delivery to someone else’s customers requires agreed recipient, packaging and sender details. A tracking entry alone does not settle statutory claims.
Still required before activation
Define carriers, rates, customs/import information and specific delivery commitments per destination.
Questions or specific concerns: info@dewerk4you.com